Helvetia, a global all-line insurer, doesn’t simply train their sales teams – it aims to forge trusted bonds between its agents and clients in today’s market of increasing competition, fewer differentiators, and waning trust. The company wanted to transform its onboarding experience to build strong sales teams able to provide a customized approach in a world focused on price.
A blended onboarding and product sales training that allowed newcomers to learn through on-the-job experience, integrating learning and work. Strong emphasis was placed on manager engagement and mentoring utilizing ECHO’s newest coaching feature.
“ECHO had a tremendous impact on our employee engagement. Prior to our participation rate was roughly 35%. With the introduction of ECHO, we nearly doubled it...and this was only in our pilot phase! This is a great result for us.”
Let's create something amazing together.